Frequently Asked Questions

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Building - I am doing renovations to my house. Do I need a permit?

As a rule of thumb, yes.

There are some exemptions from the requirements to have a building consent, you should bring your proposed plans to our Customer Service Centre where the Duty Building Officer will decide whether the work you are planning is exempt.

Find out more about building consents

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Dogs - do I have to microchip my dog?

You will need to microchip your dog if:

  • you are registering your dog for the first time in your local area
  • your dog is classified as dangerous
  • your dog is classified as menacing
  • your dog has been impounded for the second time.

Find out more about microchipping

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Dogs - where can I exercise my dog?

Palmerston North has a number of dog exercise areas.

Try some the city's great parks and reserves.

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Graffiti Removal

What can I do if I see someone tagging or if there is graffiti on my property?

Consult our graffiti information page

Contact our Customer Services Advisors

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Recycling - what can I recycle?
  • Any paper and/ or cardboard
  • Cans – Aluminium or Steel
  • Plastics  -  bottles, fizz, milk bottles  (These must be washed and squashed and tops removed)
  • Glass bottle and jars only - not plate glass or ceramics (green, clear and brown glass must be separated)

Find out more about kerbside recycling and where else you can take your recycling

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Swimming Pools - why does my swimming pool need to be fenced?

All swimming and spa pools and hot tubs are required to be fenced under the Fencing of Swimming Pools Act 1987.

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