Council’s organisational values are:
Kia toa takitini – build and maintain trust with each other, the Council and the public
Kia ū, kia eke tangaroa – enable people to be their best and contribute their best
Kia hoea – people experience excellent service in everything we do
Kia whakaterea – make the future better than the past
In short, we call it TWIST. The I in TWIST represents our individual role in living the values. We can only achieve our aspirations if we value each other, take responsibility for our behaviours and speak up about tensions directly and clearly. By binding the values together we create a supportive work environment, helping Council to achieve its goals for our city.