Council & City

Our values

Who we are and what we stand for.

Council’s organisational values are:


Kia toa takitini – build and maintain trust with each other, the Council and the public


Kia ū, kia eke tangaroa – enable people to be their best and contribute their best


Kia hoea – people experience excellent service in everything we do


Kia whakaterea – make the future better than the past

In short, we call it TWIST. The I in TWIST represents our individual role in living the values. We can only achieve our aspirations if we value each other, take responsibility for our behaviours and speak up about tensions directly and clearly. By binding the values together we create a supportive work environment, helping Council to achieve its goals for our city.