We have around 500 businesses who have a permit to send their wastewater into our treatment plant. Twenty-three of these create very large amounts of wastewater. They all pay fees for this, and we monitor, sample and work with these organisations to reduce how much wastewater they create.
This project will affect them too, and their fees will also change. The rates impact for residents assumes a very significant contribution by our trade waste customers.
We’re working directly with these customers on this project. If you are a trade waste customer, and have questions, please email the BPO Project Manager on firstname.lastname@example.org