Local Regulations and Licences

Lost dogs

Call us on 06 356 8199 to report a problem dog, or check our impounded dogs register to see if your lost dog is in the pound.

Our animal control officers respond to dog attacks and reports of aggressive dogs, and retrieve roaming dogs. If your dog is microchipped and registered and your contact details are up to date, we'll be able to reunite you quickly. 

Is your dog in the pound?

If you discover that your dog is missing, or if you find your dog on this register, please contact us on 06 356 8199. 

Please pay the pound fees at our Customer Service Centre in the Square before you visit the pound to pick up your dog. We will only release your dog once we've confirmed it's registered and all fees are paid, and we can't accept payment at the pound. 

The pound is located at 115 Totara Road, off Maxwells Line in Palmerston North. It is open on Monday to Friday only, for two hours a day:

  • between 8am and 9am
  • between 2.30pm to 3.30pm

Our Customer Service Centre is open from 8am to 5pm, Monday to Friday.

Report a roaming dog

If you see a roaming dog, please call us on 06 356 8199 and provide as much information as you can. It will help us if you can answer the following questions:

  • What does the dog look like?
  • What's the dog's behaviour: is it friendly or aggressive?
  • Where did you last see the dog and what direction was it heading in?
  • Do you know where the dog lives?