News & Events

Preparations underway for Alert Level 2

Monday May 11 2020

Prime Minister Jacinda Ardern announced today Alert Level 2 will begin to come into effect at 11.59pm Wednesday 13 May.

Palmerston North City Council is currently finalising our plans for reopening facilities and services under Covid-19 Alert Level 2. There have been disruptions to many of our usual services since Alert Level 4 came into effect in March, and we have been restoring services in line with government and Ministry of Health guidelines.

Under Alert Level 2 many of our facilities and services will reopen, but health and safety precautions will mean changes to business as usual.

Staged reopening for playgrounds, pools and libraries 

Our playgrounds, pools, libraries and public toilets will reopen at Alert Level 2 and we hope to be able to let the community know opening dates soon, says PNCC Chief Executive Officer, Heather Shotter.

“We know how excited everyone is for all our favourite spots to reopen. We have a clear plan outlining the dates when services will reopen based on the government decision around Alert Level 2, and how this will occur in order to maintain the safety of staff and the community. This plan is with Council officers now so we can gear up accordingly,” says Ms Shotter.

We are working on a staged reopening of all city library sites (Central Library, Ashhurst, Awapuni, Roslyn, Te Patikitiki, Youth Space, Blueprint and the Mobile Library) and we will let our community know details as they are confirmed.

Our Customer Service Centre will open at Alert Level 2 and we’ll let residents know when they’ll be able to come in. Access will be from the street side entrance at 32 The Square only, and all services will be available, including all types of payments and queries. Physical distancing will be in place and contact tracing forms will need to be completed.

Council’s venues including the Palmerston North Conference & Function Centre and Central Energy Trust Arena will be open under Alert Level 2. Events will be limited, and all government guidelines will be adhered to regarding events, catering, cleaning and contact tracing.

The i-Site will reopen on a Monday to Friday basis, and public toilets will all be open again too.

We expect our pools to be back up and running within a few days once the pools are refilled and safe swimming temperatures are met.

“We know our residents will be eager for updates, so we’re asking for patience as we make sure we’re putting health and safety at the forefront of everything we’re doing.”

Residents can keep up-to-date on developments on Council’s website and Facebook page, and we will provide updates through local media including newspaper and radio advertising.