News & Events

What you need to know about planning a funeral during alert level 4

Thursday April 2 2020

We’ve received advice from the Ministry of Health on how our funeral homes should manage funerals, burials and cremations during the lockdown.

While it’s not a topic that any of us wants to be thinking about, especially during this difficult time, it’s important that you know what to expect if the worst were to happen.

Since the lockdown came into effect, we’ve been following Ministry and government advice around gatherings, which meant that we weren’t allowing families to attend the burial of a loved one.

This week, the Ministry of Health issued a directive on burials and cremations: “Only one family bubble may be in attendance at the cemetery or crematorium when the casket is delivered for burial or cremation. This may only occur if the local authority permits families to be present.”

We have taken steps to review this approach, considering this new information, and how we can best help families in their time of grieving.

We’ll now be allowing one family bubble to visit the cemetery when the casket is delivered for burial, however families will not be allowed to gather in the Crematorium Chapel if their loved one is being cremated.

This family bubble can be up to five members of the same household.

Your Funeral Director must provide the contact details for each family member to the cemetery before the burial, and they must be able to attest that everyone attending is part of the same household bubble.

We recognise that these rules will make it difficult for families to grieve in the way they normally would, and we know our funeral services are doing their best to help families through this process.

Our local Funeral Directors have received advice on ensuring their own safety and that of their staff and visiting families, including social distancing measures.

Please contact us or your Funeral Director for advice if you have any further questions about these new processes.