News & Events

Advice and information

Places and people who can assist with advice, information, or advocacy.

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Citizens Advice Bureau Palmerston North Incorporated

Hancock Community House 77-85 King Street, Palmerston North

We help people understand their rights and obligations and provide a free and independent service. Information is provided to give you the confidence and support you need to take action. We work for positive social change within communities and wider society.

We offer: Justice of the Peace, free legal advice and information sessions.

Level 1: Open full-time hours from 29 July.

Department of Internal Affairs

338 Church Street, Palmerston North

Services include passports, citizenship and birth, death and marriage registration, lottery and community grants, charities registration, translation services.

Level 1: Public counters and venues have reopened, so you can access all our services in person again. 

Digits Charitable Trust

Digits provides struggling families with an affordable, refurbished Chromebook, an internet connection and free digital literacy tuition. It’s affordable and meeting an urgent need. One parent said, “The kids say they aren’t the only one in class that hasn’t done their homework because they used to be the ones who didn’t own their own laptop.”

Level 1: The Digits hub is open. Visit our website to see the new schedule, or call us to see how we can help.

Manawatū Multicultural Council

Hancock Community House, 77-85 King Street, Palmerston North

Supporting and connecting Manawatū multicultural communities.

Manawatū Tenants Union

77-85 King Street, Roslyn, Palmerston North

Our focus is educating and supporting renters. We provide free information, support and advice for all tenancy questions and issues.

Level 1: Open to the public for appointments, drop-ins and phone enquiries.

Manawatū Toy Library

200 Church Street, West End, Palmerston North

First established in 1976 as a toy library for children with special needs, we have evolved into a provider of educational toys for all local children. Providing educational toys for families to borrow at a minimal cost.

Massey University Students’ Association (MUSA) – Advocacy

MUSA Internal Advocate supports Massey Manawatū students to overcome academic or welfare challenges, big or small, which may arise during their tertiary journey. This service is free, confidential, and independent from Massey University. It is a safe space where you can understand your rights and options through support and advice, including referrals to appropriate services.

Social worker Kerry Howe can support you through any issues that might occur from dodgy landlords, academic grievances, to a financial hardship grant for those moments when an unforeseen and temporary situation pops up. The MUSA Advocate can attend meetings or hearings with you either in person or through telephone conference if required, whether this be for Massey matters or with external agencies.

Level 1: Our on-campus services will operate as normal but with enhanced cleaning protocols.

At Alert Level 1, contact tracing is the responsibility of individuals. We're assisting this effort by adopting Ministry of Health QR codes which should simplify tracking for everyone as you'll only need to scan one QR code as you enter campus each day.

Manawatū Food Action Network

Advocacy and education for food resiliency, food localisation, community food initiatives and waste minimisation in Manawatū.

Affiliated groups: Just Zilch, RECAP, Supergrans, Plant to Plate, Community Food Harvest, Methodist Social Services and more.

Neighbourhood Support Palmerston North

Highbury Community Police Centre, 94 Highbury Avenue

Neighbourhood Support provides community support in the areas of safety and natural disasters as well.

Hours: 8am to 4pm, Monday to Friday

Palmerston North Community Services Council

Hancock Community House, 77-85 King Street

We provide leadership, advocacy and empowerment for community groups.

Papaioea Pasifika Community Centre

21 Havelock Ave, Palmerston North

The vision of the Papaioea Pasifika Community Trust is to create a thriving Pasifika Community.

Prisoners Aid and Rehabilitation Society

Hancock Community House, 77-85 King Street, Palmerston North

Providing specialist services to prisoners, released prisoners, deportees, and at-risk youth and their whānau.

Level 1: Drop-in service operating. Face to face with required spacing, supporting prisoners and ex-prisoners and supporting whānau of prisoners and ex-prisoners.

Red Cross Refugee Resettlement Services

245 Main Street, Palmerston North

Through our Pathways to Settlement programme we help introduce families to their new home and make their transition to life in New Zealand as smooth as possible.

The programme is about connecting families to their new community, whether it be introducing them to their neighbours, connecting them to services or showing them how to navigate public transport.

UCOL International Student Support Team

Princess Street, Palmerston North 

As an international student you are a valued part of our community. We want to ensure that during Covid-19, you stay safe and have access to the information, care and support you need. We understand many students will be struggling.

The Student Success team will continue providing care and support for UCOL students. Services include counselling, learning advice, food parcel deliveries and more.

Volunteer Resource Centre

Hancock Community House, 77 King St, Palmerston North

Promote and support volunteering to individuals, organisations, and the community.