Highbury Whānau Centre
155 Highbury Avenue
Provides counselling, education, support and advocacy for children and young people (aged seven to 24) who are struggling with:
- Anxiety conditions including panic attacks
- Managing emotions and behaviours
- At-risk behaviours
- Self-harm and suicide ideation
- Self-esteem and identity
- Relationship difficulties
- Stress management
- Sleep disturbance
The community centre promotes and provides opportunities for tamariki, rangatahi and whānau to enhance wellbeing. Services include counselling, psycho-education, mentoring and youth work, support and advocacy, after-school programmes, holiday programmes, rugby league club, combat room Brazilian Jiu Jitsu, touch rugby, Te Reo Māori class and Te Hiringa alternative education services.
Referral yypes: GP, DHB clinical services.
Referral Process: Services are for children and young people aged 7-24 years. Referrals for youthwork can be from self-referral, whānau, schools, Oranga Tamariki and other community services. Referrals for counselling are through GP referrals to THINK Hauora.
Level 2: Alternative education will recommence face-to-face in line with Ministry of Education operational processes. No user groups allowed in. Other social services will continue remotely – no face-to-face activity and no drop-ins.
- Hours: 8.30am to 4.30pm, Monday to Friday
- Call 06 358 0504 or email firstname.lastname@example.org
313 Church Street
Level 2: Social workers will continue to provide support for tamariki, whānau and caregivers. It’s a challenging time for our staff, and we ask that you are patient, understanding and kind.
After 5pm and on weekends, social workers are only available for emergency situations. We still urge you to call so we can assess your needs.
Worried about a child or young person?
- Call us on freephone 0508 326 459. The lines are open 24/7
- Email: email@example.com
START Youth Service
210 Featherston Street, Palmerston North
Youth Needs support service – supporting young people to help with access to financial support and other needs. Start is about helping you to create a plan that provides you with all the options and opportunities that are available to you.
Level 2: We are working from our offices with no direct contact. Please contact us via phone, email or Facebook Messenger. For any immediate assistance call our office. If you can’t get through, try again in 30 minutes.
- Hours: 9.30am to 5pm, Monday to Friday
- Call: 06 355 5143
- Website: http://www.startme.org.nz
Youth One Stop Shop
31 Princess Street
Provides Palmerston North's young people with a range of free services that are accessible, youth appropriate and holistic.
Level 2: Their door is open, and they are there to help. Contact restrictions in place, this means they’ll help you over the phone first (scripts, medical questions, support, counselling) and make an appointment to see you in person when needed. They’re not able to start the walk-in clinic at level 2 so please contact them first, rather than turning up without an appointment.
- Call: 06 355 5909 or 0800 800 274 or 027 355 5909
- Email: firstname.lastname@example.org
- Website: http://www.yoss.org.nz/
Youth Space Palmerston North
Corner Coleman Mall and George Street
Safe space for young people aged 13 to 19. Support and things to do that create opportunities for you to be your best self. Keep an eye out on their social media for updates about opening hours and days.
- Call 06 351 4126
- Facebook: https://www.facebook.com/pnyouthspace
- Instagram: https://www.instagram.com/pnyouthspace
145/4 Queen Street
Youthline provides online and phone counselling support with trained counsellors. Its phone lines and free text service are all active.
- Hours: 9am to 6pm daily
- Call 0800 37 66 33 or free text 234
- Email email@example.com to organise an appointment.