Two-thirds of the city’s water comes from the Turitea Dam and is treated at our water treatment plant before being distributed around the city.
The remaining drinking water supply comes from bores and is also treated before being distributed.
As a result of the damaged pipe, all water will need to come from the bores.
As they cannot supply the same amount of water as the dam, we’re asking all residents to be conscious of their water use.
Urgent repairs are underway and we’re hopeful that repairs can be made today, or tomorrow.
Residents along Turitea Road are without water, but we are urgently suppling drinking water to them.
We’ll be investigating what caused the unexpected burst to reduce the chance of it happening again.
A major construction project is currently underway to build a second main water pipe, to prevent similar issues from happening again.