News & Events

Welcome Videos to help new arrival refugees

Friday November 22 2019

Palmerston North City Council, Manawatū People’s Radio (MPR) and Red Cross are next Tuesday (26 November) launching their Welcome Videos collaboration as part of the Welcoming Communities initiative – an Immigration New Zealand programme administered in the city by Council.

The series of videos, hosted on MPR’s website, are in three languages: Burmese, Rohingya and Karen. Five videos in each language cover the topics Welcome, Emergency Services, Transport, Civic Information and Things to Do.

The launch will be marked by a small private gathering of the Welcoming Communities Advisory Group and community members at Community House, in King Street, on Tuesday.

Palmerston North City Council Welcoming Communities Coordinator Stephanie Velvin says the programme identified that accessing information can be difficult for newcomers. “We have really good services and groups, but people need help knowing where to start.”

New arrival refugees are given a lot of information in a short time during orientation. The videos are designed to support this orientation and be freely accessible online, so new arrivals can revisit the information anytime to support the city becoming their home.

MPR has been a big supporter of the video project, as part of its community role in providing a platform for the diverse voices in the Palmerston North community. ”MPR were more than happy to be a part of this project, to support our newcomer communities, and also as a way to connect newcomers with MPR to encourage them to make content that will support their community development,” Station Manager Fraser Greig says.

Red Cross Migration Programme Manager Palmerston North Kevin Morris says the Welcome Videos will add real value to the organisation’s orientation programme. “It’s a resource that has been needed for a long time, and it emphasises what can be achieved through community collaboration.”

The Welcome Videos can be found at