News & Events

What to expect at our facilities in Alert Level 2

Wednesday August 12 2020

We want to assure our community that we’re prepared as we move back into Alert Level 2.

We understand that moving back to Alert Level 2 might be causing some anxiety for members of our community, and we continue to appreciate your patience, understanding and awareness when visiting our facilities.

Like previously, we’ll continue to operate with your health and safety at the forefront and from midday we will be reintroducing some safety measures.

Like all New Zealanders we’re playing our part to ‘stamp out’ Covid-19 and we thank you for playing yours.


Our library teams are working through the implications of the move to Alert Level 2. Please see the changes to service below - we will be reviewing these as more information is made available.

Please prepare for your visit by registering for contact tracing on the device you'll bring to the library.

Palmerston North City Library Service Alert Level 2

  • Ashhurst, Awapuni, Roslyn, Te Pātikitiki Libraries are open and have normal hours.
  • Central Library has reduced hours on Thursday and will be open 9.30am to 6pm, otherwise will have normal opening hours
  • The Central Library mezzanine and Welcome Lounge will be opening at the same time as the rest of the library.
  • Blueprint - The City Library Makerspace is closed.
  • Youth Space is closed today and will reopen Thursday with normal hours.
  • The Mobile Library Bus will be off the road.
  • All return bins are open.
  • All programmes and activities are cancelled at this stage.

Library conditions of entry

Contact tracing is a condition of entry. For contact tracing purposes, everyone visiting the facilities will be required to sign in. Prepare for your visit by registering for contact tracing on the device you'll bring to the library.

Our standard Code of Conduct applies and we encourage people to use good hygiene, keep up their personal contact diary and please stay home if you are unwell. There will be plenty of sanitizer stations around the library.

Maintain physical distancing wherever possible. Entry may be limited at times to ensure this is possible.

What else you should know about libraries under Alert Level 2

  • There are no overdue or hold fees and no DVD/CD charges.
  • Home Service is available.
  • Wifi is available at all locations.
  • Meeting rooms are not available for bookings.
  • Showers are closed.

Always available 24/7

The City Library’s Digital Library is always open—and we are working to enhance our digital offerings. Check out e-books, e-audiobooks, downloadable magazines, movies and online learning. 

Don't have a Palmerston North City Library membership? We'd love for you to join. You can get instant access to our digital collection with a digital library membership through our Online Membership.

Children’s Digital Library is a curated list of digital adventures, virtual storytimes, learn to draw with beloved children's illustrators, experiments, and more.

Contribute your Covid-19 stories and explore your local history with Manawatū Heritage.


The Lido, Splashhurst and Freyberg Pools are operating under Covid-19 Alert Level 2 guidelines.

For contact tracing purposes, everyone visiting the facilities will be required to sign in at the pools and are also encouraged to scan the QR code using the Covid-19 government app.

The number of people in each of the pools will also be limited so physical distancing can be maintained.

Swimming lessons, group fitness and before and after school care will continue but with some restrictions in place so physical distancing can be maintained.

The facilities will be cleaned and sanitised more, but it’d be great if you could get changed at home rather than using the changing rooms.

For more information please see the pool websites:

Public health information

It is important to get information from reliable and authoritative sources. Our Covid-19 hub has easily accessible links to the latest advice from the government and Ministry of Health, as well as any service updates from Council.

Take care, be kind – kia kaha Palmy.