PNCC Customer Services General Manager Peter Eathorne says an electronic system will allow Council to remove the current charges for scanning, printing and file management for people who apply for their consents for alterations or new builds online.
All applicants will be charged fees for the online consenting service and for implementing the new electronic system.
“Overall, online applicants could typically see savings of $548 per application for new commercial buildings or a reduction of $273 per application for commercial alterations or additions. The cost of each residential consent for new houses could typically fall by $191 and by $98 for alterations and additions. The cost of online consents for minor work like installing a freestanding fireplace will remain the same.”
For customers who don’t have the ability to lodge consents electronically from their home or office, a scanning hub will be set up in the Customer Service Centre within the Council’s main building on The Square.
“We want to create real incentives for people to use our online consenting service by offering them real savings.”
Mr Eathorne says people who continue to lodge consents manually will still be charged scanning printing and file management charges in addition to the fees for online consenting and for implementing the new electronic system.
“For people filing manually, their overall costs could rise between $23 and $234 depending on the type of consent.”
Council has chosen the Alpha One System after investigating other online consenting products available on the market.
The new fees and charges will only come into force once the on-line service is in place after April 2017.