News & Events

Friday 30 April last day for payment by cheque

Times are changing – we are no longer accepting cheques after Friday 30 April.

Photo shows illustration of a cheque with wings flying away, and words that read: "Haere rā cheques".

We're waving goodbye to cheques.

Unfortunately, we can’t accept cheques as payment as banks are phasing out cheques.

We want to help you continue to make your payments to Council on time, safely and conveniently.

Talk to us, or your bank about paying future payments through online banking or direct debit.

Or – call us on 06 356 8199 or call into our Customer Service Centre or go to our online payments page.

Q & A

Why will the Council no longer accept cheques as a means of payment?

Banks are all progressively moving to withdraw cheques as an acceptable form of payment and our bank has advised that it will do the same

Why has the Council chosen 30 April as the final date for accepting cheque payments?

We’ve been advising people for several months that the change is coming so they have had plenty of time to change their payment arrangements. We’ve chosen 30 April as the last date as it is an off-peak time that does not coincide with important dates such as the final date for paying a rates instalment or the last day for dog registration.

What other options are there for customers to pay Council?

Those who lease or rent a property or car park(s) will be required to pay by direct debit.

Direct debit is Council’s preferred option for those who pay regular accounts such as rates or metered water accounts.

Other accounts (as well as rates or water accounts) can be paid online by debit or credit card, noting they will incur an additional surcharge of 1.3% of the amount being paid to cover additional costs incurred by the Council.

They can also be paid using phone or internet banking or by setting up regular automatic bank payments.

All accounts can be paid at our Customer Service Centre on Te Marae o Hine The Square either by using debit or credit cards or by using cash. Credit card payments will incur an additional surcharge of 1.3% of the amount being paid to cover additional costs incurred by the Council.