We invoice rates quarterly: on 1 August, 1 November, 1 February and 1 May every year.
Ways to pay your rates
- Rates Easy Pay (direct debit)
- Internet or telephone banking
- Bank automatic payment
- Credit card online payment
- In person: Pay by cash, Eftpos or cheque at the Council Customer Service Centre in the Square or the Ashhurst Four Square Discounter
- Mail: Use the DXMail freepost reusable envelope provided with your rates invoice. Find a DX box near you
2017-18 rates due and payable
Last day for payment to avoid penalty
|One||1 August 2017||25 August 2017|
|Two||1 November 2017||24 November 2017|
|Three||1 February 2018||23 February 2018|
|Four||1 May 2018||25 May 2018|
We impose additional charges if you do not pay your rates by the due date. The penalty is 10 per cent of the outstanding amount. You will incur additional charges every six months until your rates arrears and penalties are paid in full.
If you think you may have trouble paying your rates on time, please call our Customer Service team on 06 356 8199
What is Rates Easy Pay?
Rates Easy Pay is the easy way to pay your rates bill. You can choose the frequency of your payment: weekly, fortnightly, monthly, quarterly or annually.
What are the benefits?
- No standing in queues
- No forgetting to pay
- No cheques or postage
- No large cash payments
How does it work?
When you join the Rates Easy Pay system you will receive a letter confirming your bank account details, start date and payment frequency. Your rates will be automatically paid out of your bank account.
You keep full control over your method of payment and can change the frequency or cancel your Rates Easy Pay arrangement at any time.
Any changes to your rates will be adjusted automatically – you don't have to visit the bank to make a change.
If you sell your property and buy a new one, you'll need to fill in a new application form.
You can use internet or telephone banking to pay your rates. For either of these options:
- Identify "Palmerston North City Council" as the creditor
- Specify your rates valuation reference number
Palmerston North City Council should already be set up as a bill payee with your bank. The account number is 03-0726-0330770-00 but in most cases you won't have to type it in manually, you can just quote "Palmerston North City Council".
If you sell your property and purchase another you will need to change the reference you use to that of your new property.
You can set up an automatic payment from your bank to our Westpac account: 03-0726-0330770-00
|Name on rates invoice
eg, J&M Smith
|Valuation reference number (without spaces)
eg, 10 Example Street
Please ensure you provide the correct particulars, code and reference so we can identify the payment.
If you sell your property and buy another, you will need to change the code and reference number on your autobank payment. It is your responsibility to ensure the payment is correctly referenced.
Please note, there is a surcharge of 1.3% per transaction for online credit/debit card payments, to cover our costs in providing this service. The fee is calculated before your payment is submitted and is included in the total transaction amount.