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Contact us

Our contact centre operates 24 hours a day, seven days a week, 365 days a year.

Phone 06 356 8199 to make an urgent request about essential services like your drinking water or rubbish collection, or to report animal control or noise issues.

You can also use our live chat to start talking to someone in our customer service team straight away. Alternatively, fill in the online form below, or email us at

For easy reporting on the go, why not download our smartphone app?

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