Building work information requests

A building work information request relates to any consented building work carried out on a property, which Council holds on the property file.

You can request this information at our Customer Service Centre, by emailing or calling us on 06 356 8199


The turnaround time for a work information request is usually eight working hours from payment being received. If the request is complicated or for a large commercial property, it may take longer but one of our team will be in contact if this is the case. 

Fees and formats

The cost will vary depending on the size and format required. After you have requested information, we will contact you to let you know the cost. We can't release information until payment has been received.

Building work information can be provided by email depending on the size, or as an online file for you to download. There will also be an administration fee, charged per hour or part-hour of staff time.

How to pay

Internet banking

Pay by internet banking

Please note: Payments by internet banking can take a couple of days to process. It's a good idea to pay and apply early to ensure you receive your report when you need it.

Bank: Westpac
Account number: 03 0726 0330770 00

Ensure you provide the right particulars and reference detail so we know what the payment is for.

Particulars Address of the property
Analysis code Your name
Reference BWIR
In person

Pay in person

You can pay by cash or Eftpos at our Customer Service Centre on The Square. We also accept credit card payments over the counter, with a surcharge of 1.3% per transaction.