Pay your rates

Pay by direct debit (Rates Easy Pay)

Rates Easy Pay is just that: The easiest way to manage your rates bill. It enables you to spread your payments across the year. Choose the frequency of your payments to suit you: weekly, fortnightly, monthly, or quarterly.

Pay by phone or internet banking

You can arrange with your bank to pay your rates by phone or internet banking, or set up a regular auto payment from your account to ours.

Palmerston North City Council should already be set up as a bill payee with your bank. In most cases you won't have to type it in manually, you can just quote "Palmerston North City Council". You'll also need your rates valuation number to use as a reference.

Please use the following details when making your bank transfer to ensure it will be receipted correctly.

Bank: Westpac
Account name: Palmerston North City Council
Account number: 03 0726 0330770 00

 How to set up a bank transfer correctly

Enter the correct information in each of the 3 fields your bank provides for you: Particulars, Code, and Reference. This is important so we can identify the payment. 

If you sell your property and buy another, you will need to change the code and reference number on your autobank payment. It is your responsibility to ensure the payment is correctly referenced.

Pay online with your credit or debit card

You can use our online payment gateway to pay with your Visa, Mastercard or debit card.

Please note, there is a surcharge of 1.3% per transaction for online credit/debit card payments, to cover our costs in providing this service. The fee is calculated before your payment is submitted and is included in the total transaction amount.

Pay now

Pay in person

If you would like to pay by cash, debit or credit card at the Council offices, you are welcome to visit our Customer Service Centre at 32 The Square.

Please note: a 1.3% transaction fee will be charged for credit cards to cover the cost of this payment option.