Pay your rates

There are many ways to pay your rates in Palmerston North. Find out when your rates are due and choose a payment option that suits you.

Due dates for rates payments

We invoice rates quarterly: on 1 August, 1 November, 1 February and 1 May every year.

Instalment number Last day for payment to avoid penalty
1 26 August 2022
2 25 November 2022
3 24 February 2023
4 26 May 2023

We impose additional charges if you do not pay your rates by the due date. The penalty is 10 per cent of the outstanding amount. You will incur additional charges every six months until your rates arrears and penalties are paid in full.

If you think you may have trouble paying your rates on time, please call our Customer Service team on 06 356 8199 

How to pay your rates

Direct debit

Pay by direct debit (Rates Easy Pay)

Rates Easy Pay is just that: The easiest way to manage your rates bill. It enables you to spread your payments across the year. Choose the frequency of your payments to suit you: weekly, fortnightly, monthly, or quarterly.

Benefits include:

  • No large lump sums to pay
  • No card fee
  • No forgetting to pay
  • No standing in queues

Find out more and apply online

Bank transfer

Pay by phone or internet banking

You can arrange with your bank to pay your rates by phone or internet banking, or set up a regular auto payment from your account to ours.

Palmerston North City Council should already be set up as a bill payee with your bank. In most cases you won't have to type it in manually, you can just quote "Palmerston North City Council". You'll also need your rates valuation number to use as a reference.

Please use the following details when making your bank transfer to ensure it will be receipted correctly.

Bank: Westpac
Account name: Palmerston North City Council
Account number: 03 0726 0330770 00

 How to set up a bank transfer correctly

Enter the correct information in each of the 3 fields your bank provides for you: Particulars, Code, and Reference. This is important so we can identify the payment. 

Particulars  Code  Reference 
Name on rates invoice
eg, J&M Smith
Valuation reference number (without spaces)
eg, 1447112300B
Location
eg, 10 Example Street

If you sell your property and buy another, you will need to change the code and reference number on your autobank payment. It is your responsibility to ensure the payment is correctly referenced.

Credit or debit card

Pay online with your credit or debit card

You can use our online payment gateway to pay with your Visa, Mastercard or debit card.

Please note, there is a surcharge of 1.3% per transaction for online credit/debit card payments, to cover our costs in providing this service. The fee is calculated before your payment is submitted and is included in the total transaction amount.

Pay now

In person

Pay in person

If you would like to pay by cash, debit or credit card at the Council offices, you are welcome to visit our Customer Service Centre at 32 The Square.

Please note: a 1.3% transaction fee will be charged for credit cards to cover the cost of this payment option.

Search your rates details online

You can use a street address, valuation number or legal description to search for a property's information and rating details.

Note: The search result shows the annual rate amount only. It does not show live balance or any balance of your account.

Visit our Property and rates search