Pay your rates

If you’re making changes to your rates payments, please ensure you use your assessment number as a payment reference.

It is an 8-digit number. Find it on your rates notice, or look it up in our property and rates search tool.

Using the assessment number makes it quicker for us to confirm you are up-to-date with your rates payments.  

If you’re making changes to your automatic payments or making a one-off payment through internet banking, you’ll be prompted to use the assessment number as your reference.  

If you are paying at our Customer Service Centre, our team will be able to input the assessment number for you.

Paying by direct debit is the easiest way to manage your rates bill. It enables you to spread your payments across the year. Choose the frequency of your payments to suit you: weekly, fortnightly, monthly, or quarterly. 

How it works

When you submit a direct debit authority to us, you'll receive a letter confirming your bank account details, start date and payment frequency. Your rates will be automatically paid out of your bank account. Any changes to your rates will be adjusted automatically each year – you don't have to contact your bank to make a change.

You keep full control over your method of payment and can change the frequency or cancel your direct debit arrangement at any time.

If you are located in New Zealand, you can use our online payment gateway to pay with your Visa, Mastercard or debit card.

Pay your rates now

You can arrange with your bank to pay your rates by phone or internet banking, or set up a regular auto payment from your account to ours.

Palmerston North City Council is set up as a bill payee with most banks. Search "PN City Council". This will show you different options for paying us. Please select PN City Council-Rates.

You'll need your assessment number to use as a reference. This is an 8-digit number. Find it on your rates notice, or look it up in our property and rates search tool.

Please use the following details when making your bank transfer to ensure it's correctly receipted.

Bank: Westpac
Account name: Palmerston North City Council
Account number: 03-0726-0330770-00

How to set up a bank transfer correctly

Enter the correct information in each of the 3 fields your bank provides for you: Particulars, Code, and Reference. This is important so we can identify the payment. 

If you sell your property and buy another, you will need to change the code and reference number on your autobank payment. It is your responsibility to ensure the payment is correctly referenced.

We accept cash, Eftpos, Visa and Mastercard over the counter. Please note, we charge a 1.3% transaction fee for credit card payments.

Check our opening hours before you visit

Address

32 Te Marae o Hine –The Square, Palmerston North 4410