Download our smartphone app to help make reporting issues easy

Published on 15 February 2019

A person uses the app on their smartphone. Embedded text says

Report issues to Palmerston North City Council using the smartphone app Snap Send Solve. It's free to download via the App Store or Google Play.

Just open the app, create a profile, snap a photo of the issue and send us a few details. We'll quickly get on to solving it.

The Snap Send Solve app works by identifying the location the photo is taken using your phone's GPS data.

It sends an email to the Council from your email address, including the incident type, notes, address of incident, photo, and contact details.

The report is then logged with the relevant team at Council.

The more information you provide, the better we can help isolate and investigate the issue.

Types of incidents we encourage you to report

  • cracked footpaths
  • fallen tree branches
  • potholes and other road issues
  • graffiti
  • dumped rubbish
  • broken playground equipment