Invoicing and payments

We pay suppliers monthly. On this page, find out how to invoice us.

To make sure there are no delays in payment, please make sure you have a purchase order number on your invoice. If you have not received a purchase order number, please request one from the staff member responsible for purchasing your goods or service.

Our standard purchase order terms and conditions apply to all purchases, unless otherwise agreed in a contract or within the purchase order itself.

Standard conditions of purchase(PDF, 95KB)

What you need to include on your invoice

  • Purchase order number (issued by the Council officer responsible for the purchase)
  • Your Council contact (the name of the person who issued the purchase order number)
  • Your company’s legal name
  • Your company’s GST number
  • Your company’s invoice number for the service/supply of goods
  • A description of the goods or service being supplied
  • The delivery date of the goods or service
  • The NZ dollar amount to be paid plus GST (if any)
  • Your company’s bank account details.

Where to send your invoice

Please email us your invoice as a PDF attachment. Email: accounts@pncc.govt.nz

Or, you can post it to us: Accounts, Palmerston North City Council, Private Bag 11034, Palmerston North 4442

Who to contact if you haven't been paid

Payments are made on the 20th of the month following lodgement of the invoice (providing all required information is included).

 

If you haven’t been paid, please phone 06 356 8199 and ask for the accounts payable team. Don’t re-send your invoice until you have spoken with them.

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