What does Palmerston North City Council do?
Every day Council makes decisions that have an impact on you – from the services that make your life easier like rubbish bag collections and recycling, to how Palmy grows and what it will look like in another 30 years. Decisions in some areas, like transport and water, can carry a hefty price tag and have intergenerational impacts.
Our elected members are responsible for setting the strategic direction for the city, which ultimately influences the work and services that the Council delivers. The role of elected members is to represent the views of all of the city’s residents, and make decisions they believe are best for Palmerston North.
Council staff take direction from the elected members and put things into action. From potholes to parks, libraries to drinking water, we're involved with it all. Collecting your rubbish bags and emptying your recycling, keeping your streets lit and with safe footpaths, and providing community centres are all in our large scope of work. If you spot a roaming dog, or perhaps you’re after a building consent, you can give us a call, too.
We’re different to Horizons Regional Council – it manages land, air, and some water resources on behalf of the 250,000 residents who call the wider Manawatū-Whanganui region home. It also looks after Palmy's public bus service and leads the region’s emergency preparation and response.
What Council does affects you every day – whether you are at home, school or work!
Use this interactive map to find out more about the services and facilities we provide or manage.
Our long-term plan guides what we do
The long-term plan outlines all the Council projects, services and priorities over the next decade – and how much they’ll cost. We prepare a new one in consultation with you every 3 years.
Lots of the things in the plan are based around maintaining the services we provide, while also responding to new requirements due to the city's significant growth.
While the plan is really just that, a planning process, the budgets indicated to do that work help us determine what work to proceed with, how much we need in rates to cover the costs, and what proposed rates increases are likely to be.
How decisions are made
Council decisions are not made lightly. Many factors are considered before a decision is reached, including community needs, expert advice, and legal requirements.
At the centre of this process are the Mayor and Councillors, also known as elected members. These are the 16 people elected by the community to represent the interests of Palmerston North residents and help guide the city’s future.
Council staff support this work by providing professional advice, analysis, and information to elected members. They are also responsible for implementing the decisions made by Council.
Decisions are made in meetings
Council decisions are formally made during Council and committee meetings. These meetings are governed by rules and requirements set out in the Local Government Act 2002 and other relevant legislation.
During meetings, elected members discuss and debate the issues before them, considering what is in the best interests of the community. Once discussion has taken place, they vote on the matter. Decisions are made by majority vote.
This process highlights the importance of participating in local government elections, as the people elected are responsible for making decisions that affect you and your family.
We listen to you!
Elected members want to hear from you before they make decisions. That's why we hold consultations or public feedback periods. We want to know what you think about our ideas and projects so we can make the right calls.
We encourage you to reach out to us, share your experiences, tune into our Council and committee meetings, and to stay up-to-date by following us on Facebook and regularly checking our website.
Have your say
Contact elected members
Council meetings
Facebook
We also listen to experts
While we have smart cookies here, we're not experts in everything. We gather advice from all sorts of whizzes – architects, engineers, environmental experts – you name it. They help us make informed choices so our city keeps on humming.
We get feedback and advice from reference and advisory groups
The Youth Council, Seniors' Reference Group, Pasifika Reference Group and Disability Reference Group are just some of the groups that provide a link between Council and our community, helping us shape a number of our decisions. These groups bring knowledge and extra insight into Council about how the different needs of our communities can be addressed.
Community reference groups
Rules and regulations impact decisions
We've got to play by the government’s rulebook too. Quite often there are government expectations to do certain things and roll out certain initiatives. Government reforms heavily impact us, limiting what we can and can’t do.
Everything has a cost
We can’t have everything that we want. Elected members and Council staff weigh up the cost of everything before making decisions and are constantly prioritising things.
These priorities are set in our long-term plan, which we update every 3 years.
Putting plans into action
Once a direction is set and a decision is made, it's all hands on deck to make it happen. Council staff and our community organisations roll up their sleeves to get things sorted. It's a bit like a community working bee – everyone pitches in.
Keeping tabs on things
Our work doesn't stop after the decision. We keep an eye on things to make sure they're panning out as planned. If tweaks are needed, staff will report back to Council.
So, there you have it, a peek behind the curtain of how things work at Palmerston North City Council. It's all about community, democracy, and making Palmy an even better place to call home.
We are here for you. So please, get in touch with us so you can have your say on how we shape Palmy’s future. And don’t forget! You have an opportunity to vote in the local government elections every 3 years. It’s important for everyone who lives here, homeowners and renters, so please make sure you're enrolled to vote and your contact details are up to date.