Sharmi, Contact Service Advisor

Sharmi smiling at the camera outdoors, wearing a black shirt and silver necklace, with leafy trees behind her.

If you’ve phoned Council, you may have spoken with Sharmi. As a contact service advisor, she enjoys helping Palmy residents and knows even a small interaction can make a difference.

“I enjoy helping the residents of Palmy. That means a great deal to me and that makes me happy.”

Bringing cultures together through food

Outside work, Sharmi shares authentic Indian recipes on her YouTube channel. For her, preparing food has always been a way to show love and care for family and friends.

“I wanted to teach people real Indian cooking, which is really different from the typical restaurant food.

“For me, the channel is about bridging cultures through food.”

Spices are a kitchen essential. She loves experimenting with different combinations to create her own flavours.

If you’re looking for something to try, Sharmi recommends her pork vindaloo – or her butter chicken, which she proudly reckons is the best around.

Life beyond the kitchen

Sharmi’s working day starts early. She’s up at 4.45am for a 6am shift, but the early start has its perks. By 3pm she’s home with plenty of afternoon left to enjoy.

After a quick nap, you’ll often find her at the gym, doing Pilates, heading out for a run, or cooking and editing videos.

No matter how busy the day gets, she makes time to sit down for dinner with her family. When someone else is doing the cooking, she enjoys local favourites Chada Thai and HARU.

And a couple of things you might not know about Sharmi? She’s lived in Alaska and tackled the Nevis Bungy!

Watch Sharmi’s cooking videos on YouTube