Land information memorandum

A land information memorandum or LIM gives you a detailed summary of what Council knows about a property. This comprehensive report includes information about the land, buildings, and any issues that might affect them.

A LIM only includes information already held on our records – we don’t carry out a site visit. If you need help understanding your LIM, it’s best to get advice from an independent expert – such as a builder, engineer, or lawyer.

What a LIM report includes

You can now apply and pay for your LIM online

The new system allows you to: 

  • Order a LIM online, anytime 
  • Pay online through our secure payment gateway (no more manual payments)
  • Track your application and view progress updates.

Apply online

Step 1.Go to our customer portal

Open customer portal

Step 2.Register for a customer account

Follow the on-screen instructions to create your account. You'll receive a verification email with the next steps.

Step 3.Log into the customer portal and apply

Once you've created your account, you'll be able to skip straight to step 3 the next time you order a LIM.

Step 4.Pay the LIM application fee

Once you've applied, we'll email you the details with a link to our secure payment gateway.

Cost: $521 (non-refundable).

Step 5.We'll issue your LIM within 10 working days of receiving payment

You can track the progress of your application at any time through the service portal.

Apply in person

If you don't have online access, please visit our Customer Service Centre to order and pay for your LIM.

We accept cash, Eftpos, Visa and Mastercard over the counter. Please note, we charge a 1.3% transaction fee for credit card payments.

Check our opening hours before you visit

Address

32 Te Marae o Hine –The Square, Palmerston North 4410

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What a LIM report includes

A LIM report provides all the information we hold on the property, including but not limited to the following.

Rates

  • current rating valuation
  • annual rates and any outstanding amounts
  • water charges (for businesses with metered water connections).

Special land features

  • natural hazards, including the potential for erosion, alluvion, landslides, avulsion, subsidence or inundation
  • if the soil has been contaminated by hazardous substances.

Service connections

  • the location of water, wastewater and stormwater pipes connected to Council's service network.

Planning and resource management

  • land zone, as defined by the operative District Plan and any proposed changes to the plan
  • approved resource consents
  • long-term community plans and structure plans
  • maps, including aerial photo, land information and District Plan.

Building consents, licences and requisitions

  • building permits or consents issued for the property
  • whether commercial and industrial buildings have a compliance schedule and, if so, when the building warrant of fitness expires
  • food or alcohol licences.

A LIM also includes any Council-issued notice or order affecting the property.

What we don't include in a LIM

  • Building plans 
  • Information on neighbouring properties 
  • Horizons Regional Council information 
  • Private covenants 
  • Information about electricity, gas and telephone connections 
  • Certificate of Title. You can obtain this through Land Information New Zealand
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