Appeal a parking ticket

 If you've received a parking ticket and don't think it's right, you can appeal it. You have 28 days from the time the parking ticket is issued to submit an appeal. 

Please note, to dispute your ticket, you will need to have a valid reason.

The simplest way to ask us to review your parking ticket is by submitting our online form. 

You will need to provide:

  • your parking ticket number and licence plate number
  • an explanation of the circumstances you would like us to consider
  • photographs, screenshots or documents or any other supporting evidence

Click here to view form.

Please allow 20 working days for us to consider your appeal and respond. 

For privacy reasons, Council is unable to supply details of an infringement notice to anyone other than the current liable person. This includes cases when a person other than the vehicle owner has been identified as the driver. Only the Police are entitled to such information.

Grounds for appeal

You need to provide a valid reason as to why the ticket should not have been issued or isn't justified. Reasons we'll consider include the following.

You've paid for the wrong bay number

Please provide satisfactory evidence you paid the meter fee for another space. We will accept a receipt or bank statement showing the amount paid, the time you paid, and the method used to pay: cash or credit card.

Your car was stolen

We will need proof the vehicle was stolen. For example, a Police report. We will also need to verify the date the vehicle was reported stolen and whether it has been recovered.

Your car broke down

Please provide proof of breakdown that shows the date, like a mechanic's report or receipt for towing.

There was a medical emergency

Please provide dated evidence.

You've been ticketed for expired warrant or rego

Council parking enforcement officers can issue tickets for expired warrants of fitness and vehicle licence registrations. Under some circumstances you may be able to apply for a review. Before you do, check out the conditions on our vehicle regulations page.

What happens if my appeal is declined?

If your review is declined, you can apply for a second review. We will only consider your request if it meets one of the two criteria below.

Your car broke down

Please provide proof of breakdown that shows the date, like a mechanic's report or receipt for towing.

There was a medical emergency

Please provide dated evidence.

You can also choose to have your appeal heard by the Courts. 

Find information about going to court on the Ministry of Justice website