If you think your parking ticket is wrong, you can ask us to review it. You must submit your appeal within 28 days of the ticket being issued.
Appeal a parking ticket online
We’ll only review tickets for specific reasons. You’ll need to provide evidence to support your request.
We’ll respond within 20 working days.
Make sure you:
If you don’t meet these requirements, we may not be able to review your ticket.
You need to show why the ticket should not have been issued.
You may still get a ticket if:
Provide proof of payment, such as:
Provide proof that you hold a current mobility permit.
You can use any working meter on the street.
We may waive your ticket if we can confirm the fault. Provide:
You can transfer liability if:
You’ll need to complete a statutory declaration and provide evidence.
Transfer liability for a parking ticket
Provide dated proof, such as:
Provide dated evidence, such as:
If your vehicle is overdue, this is how we handle it:
To request a waiver, provide:
If you think your ticket was issued incorrectly, contact us first.
Call us on 06 356 8199 and we’ll talk you through your options.
We’ll review your appeal and email or write to you with a decision.
You can ask for a second review, but only if:
You’ll need to provide supporting evidence.
You can also choose to have your case heard in court.
Find out how to take your case to court on the Ministry of Justice website
If you’re not sure what to do, contact us and we’ll help you understand your options.
Our parking officers monitor metered car parks from 8.30am to 5.30pm Monday to Friday and 11am to 3pm Saturdays.
They also monitor for illegal parking and breaches of the Land Transport Act, from 8.30am to 5.30pm Monday and Tuesday and 8.30am to 9pm Wednesday to Saturday.
Find out why we issue tickets and what it will cost you