Recycling is collected every week on the same day as your rubbish, alternating each week between glass – in your crate – and plastic, paper and cans, in your wheelie bin.
Your recycling needs to be out on the kerb by 7.30am.
What to put in your wheelie bin
- clean paper and cardboard
- clean cans and tins, including empty spray cans
- clean hard plastics that have the recycling triangle label moulded into them
What to put in your glass crate
We collect empty glass bottles and jars that have had food or drink in them.
Please don't put broken glass, mirrors, window glass, light bulbs, Pyrex, china or ceramics in your glass recycling crate.
For more about what you can and can't put in your recycling, see Guru's guide to what goes where or download the flyers at the bottom of the page.
Can I get a smaller wheelie bin?
If a 240 litre wheelie bin is difficult for you to manage or store, please call the Recycling Hotline on 06 351 6399 to arrange for us to deliver you an 80 litre wheelie bin.
How do I know which bin and crate are mine?
Your wheelie bin and crate should have a sticker with an address printed on it, and a serial number heat-stamped into it. The serial number is recorded in Council's rates database under your address.
If your address sticker comes loose, it’s a good idea to clearly label your bin with a permanent marker.
Why don't you collect broken glass?
Our staff sort glass manually on the street outside your house. Broken glass is a hazard. Please wrap it in newspaper and place in your official Council rubbish bag.
Why don't you collect other glass items?
Other types of glass contaminate our recycling. We don't accept them because they melt at different temperatures to glass used for food and beverages. This can cause major issues when the melted glass is formed into new products.
When is recycling collected?
Look up our rubbish and recycling days tool to find out which recycling to put out each week.
You can also get a recycling calendar for your fridge – call our Customer Service Centre on 06 356 8199.
Who can use kerbside recycling?
The kerbside recycling service is for all properties rated residential that pay the recycling charge.
You’ll get a 240 litre wheelie bin for recycling plastic, paper, cardboard and cans and a 45 litre crate for recycling glass. A small number of properties with restricted access or limited storage get a smaller 80 litre recycling wheelie bin.
What does the recycling service cost?
The service is paid for by your rates. There is no separate charge for kerbside recycling.
The kerbside recycling targeted rate for 2019-20 is $127